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Privacy Policy for Pure Communication System

Privacy Policy for Pure Communication System

Effective Date: September 6th, 2025
Last Updated: September 5, 2025

Pure Agency Solutions (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Pure Communication System mobile application (“App”).

1. Information We Collect

When you use our App, we may collect the following types of information:

  • Account Information: Name, email, phone number, company, and login credentials.
  • Communication Data: Calls, text messages, call notes, and call logs made through the App.
  • Device Information: Device type, operating system, app version, and diagnostic data.
  • Usage Data: Interactions with the App to improve functionality and performance.

We do not collect sensitive personal data such as financial details, health information, or biometric identifiers.

2. How We Use Your Information

We use collected information to:

  • Provide core communication features (calling, texting, contact management).
  • Log calls and messages into your connected Agency Management System (AMS).
  • Improve app performance and user experience.
  • Provide customer support and troubleshooting.
  • Ensure compliance with legal and regulatory requirements.

3. Data Sharing & Disclosure

We do not sell or rent your data. We may share limited information with:

  • Service Providers: For hosting, analytics, and technical support.
  • Agency Management Systems (AMS): To log calls, texts, and related notes.
  • Legal Authorities: If required by law or to protect rights, safety, or property.

4. Data Storage & Security

  • Your data is encrypted in transit and at rest.
  • Access is restricted to authorized personnel only.
  • We use industry-standard safeguards to protect against unauthorized access, disclosure, or alteration.

5. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Restrict or object to certain data processing.
  • Request a copy of your stored data.

To exercise these rights, contact us at [email protected]

6. Children’s Privacy

Our App is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children.

7. Third-Party Services

Our App may integrate with third-party services (such as Agency Management Systems). Use of these services is governed by their respective privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and on our website with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pure Agency Solutions
Email: [email protected]
Website: https://pureagency.io